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​CLIENTPARTNERS

ABOUT US

ABOUT US

Enjoy a safe and comfortable trip, 24 hours a day, 365 days a year.

​We serve as your partner, providing a wide variety of services, rich in hospitality, according to the needs of your customers, based on our many years of results and experience as a contact center.

コールセンターで働く人

Corporate Customers

​We take on contact center BPO operations, etc.

ミニチュアの旅行にまつわるアイテム

Individual Customers​

We propose the ideal trip for you with just a single phone call.

Tourist International Assistance Service, Inc. is a group company of KNT-CT Holdings.

―SERVICES

Corporate Customers​

We provide support anywhere at any time, 24 hours, 365 days a year, including support for your customers and support outside business travel management (BTM) hours!
 

法人のお客さま
コールセンターで働く女性

Assistance Service

Our concierges, with expertise in domestic and overseas destinations, provide services rich in hospitality to your important customers, leveraging a variety of networks.

出張で空港にいる男性

BTM After-Hours Support

We serve as an after-hours support desk for BTM/INDIVI (business travel) travel agents. Our professional operators handle sudden schedule changes and troubleshooting during overseas travel.

ガイドブックと飛行機のミニチュアとパスポート

Travel Sales

We carry out travel desk operations and stand in for travel agents to handle after-hours telephone reservations.

スカイツリー前でガイドブックを開く外国人

Japan Travel Assistance

We provide reliable travel support in English for your customers traveling to Japan from overseas. We help them experience a safe and comfortable trip, including handling the gathering of destination information and emergency troubleshooting.

Individual Customers​

We provide services with just a single phone call, including domestic and overseas travel reservations, and interpreting services for foreign travelers!

個人のお客さま
旅行を楽しみにしている女性

Travel Sales

Via phone call or order sheet, our travel concierges choose the optimal travel package from among six domestic and nine overseas major travel agents, or coordinate individual overseas travel. 

インバウンドで日本を訪れた女性

Travel To Japan

We provide English support for your customer’s travel in Japan. We help them experience a safe and comfortable trip, including handling the gathering of destination information and emergency troubleshooting.

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導入事例・法人のお客さま

パートナーズのお客さまの声をご紹介します。

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​導入事例・個人のお客さま

実際にサービスを利用されたお客さまの声をご紹介します。

​2024.09.26

​弊社ウェブサイトをリニューアルいたしました

2024.08.07

えるぼし【認定段階3】を取得しました!

2024.04.19

リモートコンシェルジュ支援サービス開始~訪日対応をスマホアプリで支援~

地球儀と虫眼鏡

FAQ

​よくあるご質問

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お台場を臨む東京の景色

CONTACT

​お問い合わせ

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TOURIST INTERNATIONAL ASSISTANCE SERVICE , INC. (TIAS)

​9F Suzue Baydium, 1-15-1 Kaigan, Minato City, Tokyo 105-0022,Japan

Tel: +81-3-3431-1351, Fax: +81-3-3431-0075

Tourist International Assistance Service, Inc. is a group company of KNT-CT Holdings.
 

©2024 TOURIST INTERNATIONAL ASSISTANCE SERVICE , INC. (TIAS)

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